customer

customer

Customer Service


Please contact the head office located at Gyeonggi-do for any related A/S and inquiries for the fuel cell system.

fuel cell system

Regional dedicated C/S team operation
Simple-Self-check

Monitoring System

Monitoring
System
Functions
  • Pre-maintenance using the monitoring system
  • Network establishment for each regional customer
  • Help to locate a ready A/S staff in the main region
  • Suitable support for checking system state status
  • Pre-failure detection using the monitoring system
  • Fast failure recovery support and recurrence prevention
  • Provides new update information
Rapid failure
response

Response within
24 hours and primary
check after an event
of failure

  • Fast customer support
  • Optimizing system
    operation
  • Support for customer’s
    efficient system operation
    and management
Simple Self-check

When there is a failure in Fuel cells and boilers, you can easily and
simply solve the displayed failure status through the monitoring screen.

If the failure occurs repeatedly, please do no hesitate to contact us directly to +82 31 548 2050